Last updated: August 14, 2024.

1. About

This policy describes how Ceos & Phebe Management Inc collects, stores, and shares personal information and data of users of our Website. By accessing our Website, you consent to the collection, use, and disclosure of your Personal Data in accordance with this statement.

We value your trust and are committed to protecting your privacy and your rights in compliance with applicable laws and regulations. If you have any questions regarding this policy, do not hesitate to contact us at bonjour@cephema.com.

Definitions

“Cephema”, “we”, “us”, “our”, “ours” refers to Ceos & Phebe Management Inc.

“Personal Data” refers to any and all personal information collected by the Website by which a user can be identified.

“Services” refers to services provided by Cephema or any online activity that links to this policy.

“User”, “you”, “your”, “yours” refers to the person accessing and using the Website.

“Website” refers to the Ceos & Phebe Management Inc website, www.next.cephema.com.

2. What information we collect

When visiting our Website and/or communicating with us, we collect certain Personal Data depending on the nature of the interaction.

– Using our Website: device-related information including, but not limited to IP address, device ID, browser type, version, and language preference, usage and performance data, location, connection information, as well as identity-related information. Additionally, feedback, search query data, and questions and information in the context of customer support will be collected and processed.

– Sending/receiving communications to/from us: first name, last name, email address, phone number, and/or any other information you detail in a message.

– Filling out forms/surveys on our Website: first name, last name, phone number, email address, workplace name and address, and/or any other information submitted through forms/surveys.

3. How we collect information

Cephema and third parties that provide functionality and/or content on our Website use cookies, web beacons, tracking pixels, and similar technologies to collect Personal Data.

Cookies are small text files that are stored by your browser when you access a webpage from your computer or mobile device. They are used to aggregate anonymized data about how you use a website to improve your future experiences, as well as to provide performance and statistical data. We use first-party and third-party cookies on the Website. If you want to learn more about the cookies used on the Website or to personalize access of cookies, you may do so in the Cookie Settings available in the bottom left corner of your screen. Please note that opting out of cookies may limit certain functionalities of the Website.

Web beacons and tracking pixels are small invisible graphics in emails and websites that gather information on user behaviour for analytical purposes. Privacy extensions may be available on some browsers to disable the use of web beacons and tracking pixels. However, disabling their activity may affect the functionality of a webpage.

We may also collect technical data from your device or browser to resolve any technical issues or to improve the functionality of the Website.

4. Why we collect information

Legitimate interest

Personal Data collected to fulfill Cephema’s interests is used to:

– analyze the use of the Website to improve and update it;

– prevent activities that are not in accordance with our Terms and Conditions (link);

– safeguard our IT systems and enhance cybersecurity measures;

– identify customer opportunities.

Providing our Services

Collecting your Personal Data allows us to:

– establish and maintain a relationship with you;

– perform our Services;

– manage your requests for information/complaints/feedback;

– process payments.

Meeting legal obligations

We collect Personal Data in order to comply with legal obligations, such as tax and retention obligations, employment and social security purposes, as well as to respond to requests and orders from law enforcement, public bodies, or government agencies.

Personalized experience

With your consent, we can:

– send personalized offers on our Services via call, text, email, or mail;

– send updates and information on new Services;

– send promotional materials from our third-party partners;

– request feedback on our Services to further improve them.

You reserve the right to opt out and withdraw your consent at any time by contacting us at bonjour@cephema.com.

5. Who we share collected information with

We may share your Personal data with third parties, including HubSpot, Clearbit, Google Analytics, Google Console, and other affiliates and service providers.

We will also disclose your Personal Data if:

– it is incompliance with a request made by law enforcement or regulatory bodies;

– we believe it is necessary to investigate fraud, resolve a technical issue, or protect your/others’ safety;

– a corporate change takes place, such as an acquisition by another company, a transfer of rights, or a dissolution.

6. Protection of personal information

We have a number of technical and organizational security measures in place to ensure that your Personal Data is not subject to unauthorized access and use, loss, or abuse. These include internal security policies and procedures that all employees are trained in and are in compliance with. An emergency backup is in place to minimize the risk of data loss. We also have restricted office access to limit access to on-location devices that contain Personal Data.

Please note that no system can guarantee maximum security and there is always risk involved when transmitting data over any public network. Additionally, we are not responsible for the handling and security of Personal Data collected by third parties.

7. Retention of personal information

We keep your Personal Data as long as it is necessary to fulfill our Services, retaining it for a period of time after our Services have been delivered, in order to comply with our legal obligations in accordance with applicable laws. We define the retention period as ten years. Upon expiration of the retention period, your Personal Data will be permanently destroyed.

8. Processing location

Your Personal Data is stored and processed on Canadian and European servers. The collection and processing of this information is in accordance with PIPEDA and European Regulation 2016/679.

9. Your rights

You are legally entitled to request us, free of charge:

– to provide you with access to your Personal Data;

– to rectify or update your Personal Data;

– to supply an electronic copy of your Personal Data;

– to restrict or object to the processing of your Personal Data.

If you wish to exercise one or multiple of these rights, please contact us via bonjour@cephema.com. We may require you to verify your identity before proceeding with carrying out a request.

10. Personal Data of minors

We do not knowingly collect Personal Data from children aged 13 and under without the consent of a legal guardian, nor do we target our Services towards them. If a minor within this age group has shared Personal Data through our Website, we will delete it upon discovery.

11. Updates

Changes may be made to this Privacy Statement at any time. In such an event, amendments will appear on this page and the new revision date will be found at the top of the page, following “Updated”.

12. Contact us

If you have any questions regarding this Privacy Statement or the processing of your Personal Data, you can contact us by emailing bonjour@cephema.com.